Refund Policy

Last updated: January 2026

We want every client to feel confident engaging DilmeTech. This policy explains when refunds are possible.

1. Monthly Retainers

• If you cancel within 7 days of the billing date and before any work has been delivered, you are eligible for a full refund of that month's fee.
• If work has already begun (strategy, content, or campaigns), a partial refund may be issued for the unused portion at our discretion.

2. One-Time Projects

• A 50% advance is typically required to begin. This advance is non-refundable once work has started.
• If we fail to deliver the agreed scope, you may request a refund for undelivered portions.

3. Ad Spend

Advertising budgets paid directly to Google, Meta, or other platforms are not refundable by DilmeTech. Refunds for ad spend must be requested from the respective platform.

4. Non-Refundable Items

• Third-party tool subscriptions purchased on your behalf.
• Completed deliverables already approved by you.
• Fees for hours already worked.

5. How to Request a Refund

Email dilkesh2026@gmail.com with your invoice number and reason. We aim to respond within 5 business days. Approved refunds are processed within 7–10 business days to the original payment method.

6. Disputes

If you are unhappy with a deliverable, contact us first — we will work to resolve it through revisions or a partial refund before any formal dispute.

7. Contact

Dilkesh Meena
Email: dilkesh2026@gmail.com
Phone: +91 83061 60997

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